Refund Policy
We care about the satisfaction of our customers and offer a clear refund policy for WhatsApp messaging services provided through our website.
1. Non-Refundability
Due to the nature of the digital services we provide, all purchases are final and non-refundable after payment completion, unless there is a clear technical defect in the service.
2. Refund Cases
A refund request can be submitted in the following cases only:
- Failure of the service to send messages due to a technical problem resulting from our system, and it was not resolved within 48 hours.
- The amount was deducted from your account and the service was not activated within 24 hours of payment.
- Billing error or paying more than the required amount.
3. Method of Submitting a Refund Request
To submit a refund request, please contact us via email or the technical support form on the site, stating the following details:
- Order or subscription number.
- Reason for the refund request.
- Any documents or screenshots that support your request.
4. Time Limit for Processing the Request
Refund requests are reviewed within 3-5 business days, and the amount will be refunded using the same payment method used at purchase, if the request is approved.
5. Amendments to the Refund Policy
We reserve the right to amend the refund policy at any time, and the amendments will be published on this page.
If you have any questions, do not hesitate to contact us.